Uphando Forensics

Short Term Insurance Claim Investigations

Uphando provides specialised services to the short term insurance industry. These services include the investigation of all suspicious, disputed, fraudulent or suspected fraudulent claims.

Our experience in the different sectors of the short term insurance industry inter alia includes personal lines, commercial lines, fleets and financial market sectors.

The constant increase in motor vehicle claims, including LDV’s and HDV’s, due to motor vehicle collisions, theft or hijacking, has compelled us to develop a clear understanding of the challenges faced by insurers and/or brokers to assess these claims. We subsequently adopted a process whereby such claims are investigated two folded, namely to ensure that all policy conditions were correctly interpreted and adhered too, and to ensure that the merits of the loss are clearly reported on.

We present claim verifications for the following:

  • Motor/non-motor;
  • Professional Indemnity;
  • Fidelity Guarantee;
  • Business Commercial;
  • Household;
  • Marine & Cargo;
  • All Risk

We furthermore offer our service to assist with various claim related documents in order for our clients to process and finalise a claim efficiently.

We are able to assist with the following:

  • Obtaining Accident Reports and/or police reports
  • Obtaining eNatis Reports to determine the registered owner of a vehicle;
  • Verification of Driver’s Licences and Professional Driving Permits;
  • CIPC verification;
  • Obtaining Consumer Trace Reports;
  • Tracing of third parties